Privacy Policy

Effective Date: 3/14/2024

Cosmic Countertops, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you submit a contact form or schedule an appointment, we may collect:

• Name
• Email address
• Phone number (if provided)
• Any information you voluntarily include in your message

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website addresses

This information is collected through Google Analytics and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Schedule and manage appointments
• Improve our website and services
• Analyze website usage trends
• Communicate with you regarding services you request

We do not sell your personal information.

3. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited
• Time spent on the website
• General geographic location (based on IP address)

Google may use this data in accordance with its own Privacy Policy.
You can learn more about Google’s Privacy Policy at:
https://policies.google.com/privacy

You can opt out of Google Analytics tracking by using Google’s browser add-on.

4. Appointment Scheduling (Calendly)

We use Calendly to allow users to schedule appointments. When you book an appointment, Calendly may collect:

• Name
• Email address
• Phone number (if provided)
• Appointment details

Calendly processes this information according to its own Privacy Policy.
You can review Calendly’s Privacy Policy at:
https://calendly.com/privacy

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We may share your information with:

• Service providers (such as website hosting providers, Google Analytics, and Calendly)
• Legal authorities if required by law

We do not sell, rent, or trade your personal information to third parties.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

You may set your browser to refuse cookies, but some parts of the website may not function properly if you do so.

8. Your Privacy Rights

Depending on your state of residence (including Texas or California), you may have the right to:

• Request access to the personal information we collect about you
• Request correction or deletion of your personal information
• Opt out of certain data processing activities

To exercise your rights, contact us at the email below.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Cosmic Countertops, LLC
Email: information@cosmiccountertops.com